>> GOOD EVENING, THE TIME IS NOW 7.00 PM.
[Call to Order]
[00:00:05]
I CALL TO ORDER A TOWN COUNCIL MEETING OF TUESDAY, AUGUST 16TH.WE'LL BEGIN WITH AN INVOCATION, FOLLOWED BY A MOMENT OF SILENCE AND THEN THE PLEDGE.
>> DEAR GOD, MAY THE WELFARE OF OUR CITIZENS BE CONSIDERED IN EVERY DELIBERATION AND GIVE US WISDOM, INSIGHT, AND HEART IN REACHING EACH DECISION. AMEN.
>> LET'S HAVE A MOMENT OF SILENCE.
>> COUNSELOR MAY. COUNSELOR SCHNEIDER.
>> WITH THAT, WE MOVE TO THE TWO PRESENTATIONS,
[1. Palm Beach County Jupiter Library Branch Presentation by Mr. Douglas Crane.]
IS ONLY ADJOURNED TONIGHT.THE FIRST PRESENTATION IS BY PALM BEACH COUNTY, THE JUPITER LIBRARY BRANCH PRESENTATION BY MR. DOUGLAS CRANE.
>> WELL, GOOD EVENING, EVERYONE.
THANK YOU VERY MUCH FOR HAVING ME HERE TODAY.
I HAVE THE HONOR OF BEING THE DIRECTOR FOR THE PALM BEACH COUNTY LIBRARY SYSTEM, WHICH INCLUDES THE TOWN OF JUPITER AS ONE OF ITS BRANCHES.
I'LL ALSO STATE FOR THE RECORD THAT I'M A PROUD RESIDENT OF JUPITER, I LIVE OVER IN MARTINIQUE COMMUNITY OF ABACOA.
ALSO WITH ME TONIGHT IS OUR BRANCH MANAGER FOR THE JUPITER BRANCH, HENRIK LAURSON, AND THE ASSISTANT BRANCH MANAGER, CARLOS ZARWARK.
WHY I'M HERE TONIGHT IS TO GIVE YOU AN OVERVIEW OF THE SERVICES AND RESOURCES THAT ARE PROVIDED TO JUPITER RESIDENTS THROUGH YOUR LIBRARY SYSTEM.
I'M INCORPORATING THEM IN 10 FACTS ABOUT THE LIBRARY SYSTEM THAT YOU MAY OR MAY NOT KNOW.
AFTER I FINISHED THOSE FACTS, OUR BRANCH MANAGER, HENRIK LAURSON, WILL COME ON UP AND DETAIL SOME ACTUAL COLLABORATION THAT WE'RE CURRENTLY CREATING WITH THE TOWN.
FIRST OF ALL, OUR LIBRARY HAS A VISION TO OPEN MINDS TO A WORLD OF UNLIMITED POSSIBILITIES.
WE BELIEVE THAT A PUBLIC LIBRARIES ARE CENTRAL TO ANY COMMUNITY.
IT'S THE SPOT WHERE PEOPLE COME WITH THEIR HOPES, THEIR DREAMS, THEIR AMBITIONS, THEIR NEEDS.
THEY CAN COME IN AND HAVE ACCESS TO ANY RESOURCE THAT THEY NEED, AND ANY SUPPORT THAT THEY NEED FROM OUR STAFF.
IN ORDER TO ACCOMPLISH THIS, WE HAVE A MISSION TO CONNECT COMMUNITIES, INSPIRE THOUGHT, AND ENRICH LIVES.
OUR MISSION STATEMENT DRIVES OUR STRATEGIC PLAN IN HOW WE DELIVER OUR SERVICES.
BUT FIRST, A LITTLE BIT OF AN OVERVIEW.
OUR LIBRARY SYSTEM IS BIG AND BUSY.
I'M GIVING A STATS PRE-PANDEMIC BECAUSE OUR STATS, LIKE ALL OTHER STATS, WERE TOTALLY THROWN A MARK DUE TO THE PANDEMIC.
BUT THE LAST FULL YEAR BEFORE THE PANDEMIC, WE HAD OVER 3.3 MILLION VISITORS ACROSS OUR LIBRARY SYSTEM, OVER NINE MILLION ITEMS BORROWED, OVER A HALF A MILLION CARD HOLDERS, OVER 144,000 PEOPLE USING LIBRARY AND MEETING ROOMS AND OVER 700,000 PUBLIC COMPUTER SESSIONS.
OUR SYSTEM TOO, WE HAVE 456 MERIT STAFF POSITIONS WHICH WILL GO UP WITH THE NEW FISCAL YEAR, AND 138 STUDENT POSITIONS, THESE ARE HIGH SCHOOL OR COLLEGE STUDENTS WHO COME AND WORK AT THE LIBRARY FOR US ON A TEMPORARY BASIS.
OUR LIBRARY SYSTEM IS ONE OF THE BIG SIX LIBRARY SYSTEMS IN FLORIDA WHICH INCLUDES MIAMI, BROWARD, ORANGE COUNTY, TAMPA, AND JACKSONVILLE.
WE'RE ACTUALLY THE BRANCH WITH THE MOST SUNDAY SERVICE AND EVENING SERVICE ACROSS THE ENTIRE STATE OF FLORIDA.
THIS INCLUDES SERVICE THROUGH 17 BRANCH LOCATIONS SPREAD ACROSS PALM BEACH COUNTY.
AT YOUR DESK IS A BLUE BINDER THAT CONTAINS A LOT OF INFORMATION ABOUT THE LIBRARY, AND INCLUDES A MAP OF ALL OF OUR LOCATIONS.
THE LIBRARY SYSTEM COVERS ALL OF THE UNINCORPORATED PARTS OF PALM BEACH COUNTY PLUS 24 MUNICIPALITIES, WHICH INCLUDES THE TOWN OF JUPITER.
THAT TAKES US FROM SERVICE ALL THE WAY TO TEQUESTA, DOWN TO THE CENTER OF THE COMMUNITY TO WESTERN BOCA, AND THEN OUR LAST THROUGH THE WESTERN COMMUNITIES ALL THE WAY TO THE SHORES OF LAKE OKEECHOBEE WHERE WE HAVE THREE BRANCHES OUT IN THE TRI-CITIES.
ALL THIS WAS ACCOMPLISHED BY TAXPAYER SUPPORT THROUGH A LIBRARY EXPANSION PROGRAM THAT OCCURRED BETWEEN 2002 AND 2015 THROUGH A BOND INITIATIVE.
WE ALSO HAVE A SUPPORT FACILITY CALLED THE LIBRARY ANNEX WHICH SITS IN CHERRY ROAD AND WEST PALM BEACH.
WE'RE VERY EXCITED TO BE BREAKING GROUND ON A NEW LOCATION IN WESTERN BOYNTON OR KNOWN AS THE CANYON BRANCH, NAMED AFTER THE TOWN CENTER WHERE WE'LL BE BUILDING.
WE ARE FUNDED THROUGH A DEDICATED FUNDING SOURCE, WHICH IS A DEPENDENT TAX DISTRICT,
[00:05:03]
WHICH IS OUR GOVERNING BOARD, IS THE BOARD OF COUNTY COMMISSIONERS.I REPORT UP TO OUR COUNTY ADMINISTRATOR, MRS.VERDENIA BAKER.
WE HAVE BEEN HOLDING OUR MILLAGE RATE STEADY IN OUR DEPENDENT DISTRICT AT 0.5491 MILLS.
THAT IS WHAT WE EXPECT THE BOARD OF COUNTY COMMISSIONERS TO APPROVE FOR NEXT FISCAL BUDGET, THAT HAS GENERATED A LOT OF REVENUE FOR US.
I LIST LAST YEAR'S AD VALOREM REVENUE WITH A TOTAL BUDGET OF OVER 77 MILLION.
BUT DUE TO RISING PROPERTY VALUES, OUR LIBRARY BUDGET WILL BE 86 MILLION DOLLARS NEXT YEAR OPERATING BUDGET WHICH IS JUST FAR MORE.
TO PUT THAT IN PERSPECTIVE WHEN I STARTED AS THE DIRECTOR OF THE LIBRARY SYSTEM EIGHT YEARS AGO, OUR BUDGET WAS 54 MILLION DOLLARS OPERATING BUDGET.
I'M SURE YOU'RE SEEING THE SAME THINGS HERE IN THE TOWN.
BUT WE ALSO GET ADDITIONAL FUNDING THROUGH SOME OTHER THINGS, INCLUDING SOME STATE AID OF THE STATE OF FLORIDA THROUGH A GRANT.
WE ALSO HAVE A FRIENDS OF THE LIBRARY THAT SUPPLIES US WITH DONATIONS.
NOW, I MENTIONED THAT WE COVER THE UNINCORPORATED AREAS AND 24 MUNICIPALITIES AT WHICH JUPITER IS ONE OF THEM.
HOWEVER, THERE IS ABOUT A THIRD OF THE COUNTING WHICH IS SERVED BY MUNICIPAL LIBRARIES.
THIS IS WHERE IT GETS A LITTLE CONFUSING, BECAUSE PEOPLE DON'T NECESSARILY KNOW WHICH IS A COUNTY LIBRARY, WHICH IS THE MUNICIPAL LIBRARY.
BUT TO SIMPLIFY IT, WE HAVE A COOPERATIVE AGREEMENT WITH THE LIBRARIES LISTED ON THE SLIDE RIGHT NOW THAT ALLOWS THEIR RESIDENTS TO GET A CARD WITH US, AND OUR RESIDENTS TO GET A CARD WITH THEM.
OUR CLOSEST ONE HERE YOU WOULD SEE WOULD PROBABLY BE NORTH PALM BEACH.
ANY JUPITER RESIDENT, IF THEY WANTED TO, THEY COULD GET A CARD WITH THE NORTH PALM BEACH LIBRARY, AND SUBSEQUENTLY THEIR RESIDENTS CAN GET A CARD WITH US.
THAT ALLOWS US TO COVER ALMOST THE ENTIRE GEOGRAPHIC AREA OF PALM BEACH COUNTY.
TO SUPPORT OUR MEMBERS, WE HAVE OVER 1.5 MILLION ITEMS IN OUR COLLECTION.
I DON'T KNOW HOW MANY YOU HAVE IN YOUR LOCAL LIBRARY IN YOUR HOME, BUT, SUFFICE TO SAY, THIS IS A HUGE COLLECTION, NOT ONLY ENCOMPASSES PHYSICAL ITEMS BUT ELECTRONIC ITEMS AS WELL.
WE ARE SPENDING EIGHT MILLION DOLLARS A YEAR JUST TO PURCHASE MATERIAL FOR THE PUBLIC'S USE.
THIS INCLUDES A LIST OF SOME PHYSICAL ITEMS, BUT A GROWING COLLECTION OF ELECTRONIC ITEMS THAT YOU CAN ACCESS FROM YOUR CELL PHONE, YOUR COMPUTER, YOUR TABLET, AND DOWNLOAD FOR FREE.
PLUS, WE ALSO HAVE SPECIAL ITEMS THAT WE CHECK OUT.
DID YOU KNOW WE CHECK OUT HOTSPOTS? THEY CAN BORROW FOR THREE WEEKS THAT PROVIDE UNLIMITED UP TO EIGHT CONNECTIONS AT A TIME.
WE ALSO HAVE AN AWARD-WINNING PROGRAM CALLED BIRDING BACKPACKS.
IF YOU'RE OUT OF BIRD LOVERS, THEY CAN CHECK OUT HOW TO BACKPACK THAT CONTAINS BINOCULARS AND BIRDING INFORMATION THAT THEY CAN GO AND TAKE OUT TO OUR NATURAL AREAS AND RECORD THE BIRDS THAT THEY SEE.
WE'RE ALSO BIG ON CITIZENSHIP KITS FOR OUR ASPIRING AMERICANS OUT THERE, PEOPLE WHO WANT TO TAKE THE TEST, WE HAVE KITS THEY CAN TAKE HOME TO PRACTICE ON ALL THE QUIZZES AND LEARN MORE ABOUT AMERICAN HISTORY.
ALSO, WE'RE VERY EXCITED TO SHARE THAT BACK IN 2019, THE BOARD OF COUNTY COMMISSIONERS ALLOWED US TO STOP CHARGING FINES WHICH WE KNEW WAS SOMETHING THAT SOMETIMES DROVE PEOPLE AWAY FROM THE LIBRARY.
THE STUDY SHOWED THAT FINES REALLY DIDN'T ENCOURAGE PEOPLE TO RETURN BOOKS ON TIME, BELIEVE IT OR NOT, THEY JUST SERVED AS AN IMPEDIMENT TO SERVE US.
WE DROPPED THOSE, AND WE ELIMINATED ALL FINES ON THE RECORD.
IF ANYONE IN THE AUDIENCE HAPPEN TO HAVE AN OLD OVERDUE FINE THAT THEY WERE KEEPING THEM FROM COMING TO THE LIBRARY, DON'T WORRY, THOSE AREN'T THERE ANYMORE.
YOU'RE PERFECTLY FINE. WE'D LOVE TO HAVE YOU BACK.
WE ALSO, IN ADDITION TO OUR COLLECTION, WE PROVIDE RESEARCH ASSISTANTS.
OUR LIBRARIANS HAVE ANSWERED MILLIONS OF QUESTIONS A YEAR AND THEY USE SOME SPECIAL TOOLS TO DO THIS.
ONE OF THE THINGS THAT I ALWAYS TELL OUR ELECTED OFFICIALS IS WE HAVE A LIBRARIAN DEDICATED TO ANSWERING GOVERNMENT RESEARCH QUESTIONS.
ANY GOVERNMENT OFFICIAL, ANY GOVERNMENT EMPLOYEE CAN CALL HER UP THROUGH A GOVERNMENT RESEARCH SERVICE AT OUR MAIN LIBRARY.
THE LIBRARIAN THERE WILL PUT TOGETHER A RESEARCH PACKAGE, WHETHER IT'S A SMALL QUESTION OR WHETHER IT'S A HUGE QUESTION.
EXAMPLES OF SOME OF THE THINGS WE'VE DONE WITH STUDIES ON THE EFFECT OF STREET LIGHTING AND CRIME.
STUDIES ON WHETHER OR NOT A THIRD POLITICAL PARTY WOULD HAVE AN IMPACT ON OUR ELECTIONS, OR EVEN SOMETHING AS SIMPLE AS THIS.
WHERE FINDING THE NUMBER OF EMPLOYEES THAT THE COUNTY HAD BACK IN 1965.
THE COUNTY ADMINISTRATOR WANTED THIS LITTLE FACT FOR A PRESENTATION, OR HUMAN RESOURCES RECORDS DIDN'T GO BACK THAT FAR.
BUT OUR GOVERNMENT RESEARCH LIBRARY FOUND THE ANSWER IN THE PALM BEACH POST ISSUE AND TURNED IT OVER IN JUST UNDER AN HOUR.
IT WAS VERY GOOD. WE ALSO HAVE SOME SPECIALISTS IN CONSUMER HEALTH.
IF YOU WANT TO LEARN ABOUT DOCTORS, DISEASES, AND DRUG, SHE CAN HELP YOU.
BUSINESS AND MULTICULTURAL AVERAGE.
NOW I ALWAYS SAY THAT CHILDREN AND TEENS SERVICES ARE THE HEART AND SOUL OF PUBLIC LIBRARIES.
WE PROVIDE THOUSANDS AND THOUSANDS OF ACTIVITIES FOR CHILDREN, RANGING FROM JUST NEWBORNS, NEWBORN-MOTHER STORY TIMES THROUGH TODDLERS, ALL THE WAY UP TO TEENAGERS.
THEY CAN COME IN AND TAKE PART IN ACTIVITIES
[00:10:03]
RANGING FROM TRADITIONAL STORY TIMES TO CRAFT PROGRAMS, TO BOOK DISCUSSIONS TO ANY INTERACTIVE ACTIVITY.WE ALSO, OF COURSE, PROVIDE A LOT OF HOMEWORK ASSISTANCE AND SOME OF THIS IS PROVIDED THROUGH A SERVICE CALLED LIVE HOMEWORK HELP OR TUTOR.COM.
WHERE BASICALLY I DON'T KNOW IF ANY OF YOU WHO'VE TRIED TO HELP.
ACTUALLY, WHEN I WAS JUST AT HOME, MY DAUGHTER WAS DOING ALGEBRA AND SHE WAS ASKING ME A QUESTION ABOUT IT AND I HAVE NO CLUE ABOUT [LAUGHTER] ALGEBRA. IT'S BEEN TOO LONG.
BUT IF SHE WAS STUMPED, I WILL TURN HER TO THE SERVICE WHERE OUR PROFESSIONAL TUTOR WOULD BE ABLE TO INTERACT WITH HER THROUGH A VIRTUAL CLASSROOM TO BE ABLE TO HELP GUIDE HER TO THE RIGHT ANSWER.
ONE OF THE MORE HEARTWARMING SERVICES WE PROVIDE IS READING TO THERAPY DOGS.
BECAUSE A LOT OF CHILDREN THAT MAY STRUGGLE TO READ TO AN ADULT OR READ TO ANOTHER KID, BUT THEY LOVE READING TO DOGS.
IT'S A THERAPY PROGRAM THAT'S PROVEN TO HELP CHILDREN DEVELOP THOSE READING SKILLS.
WE PROVIDE A LOT OF ACTIVITIES VIRTUALLY NOW, INCLUDING A LOT FOR TEENS.
BUT OUR LIBRARY IS MORE THAN JUST OUR BUILDINGS.
WE HAVE A BOOKMOBILE THAT TRAVELS TO OVER 42 STOPS AROUND THE COUNTY EVERY TWO WEEKS, INCLUDING STOPS IN WEST JUPITER, AND WE ALSO HAD A STOP IN THE HEIGHTS.
WE ALSO PROVIDE BOOKS BY MAIL, WHICH IS A SERVICE FOR THOSE WHO ARE HOMEBOUND, CAN'T GET OUT OF THEIR HOME.
WE'LL MAIL THEM BOOKS FREE OF CHARGE THROUGH THE POSTAL SERVICE.
FOR THOSE WHO ARE BLIND OR VISUALLY IMPAIRED, WHETHER TEMPORARILY OR PERMANENTLY, WE PROVIDE THE TALKING BOOKS FOR THE BLIND PROGRAM, WHICH IS PART OF A NATIONWIDE SERVICE RUN TO THE LIBRARY OF CONGRESS, WHERE WE MAIL OUT A SPECIAL PLAYER AND LITTLE CARTRIDGES THAT THEY PUT IN THE PLAYER TO READ.
THEN IT WILL READ BACK THE BOOKS TO THEM.
IT'S A LOT BETTER FOR THE VISUALLY IMPAIRED BECAUSE THE DEVICE IS VERY BIG WITH BUTTONS THAT TALK BACK TO THEM. VERY NICE.
FOR THOSE WHO ARE TRYING TO DEVELOP THEIR LITERACY SKILLS, WE HAVE WHAT'S CALLED THE ADULT LITERACY PROJECT THAT TEAMS TUTORS AT THE LIBRARY TRAININGS WITH INDIVIDUALS WHO ARE ASPIRING TO BE BETTER READERS THAT BRING THEM UP TO A READING LEVEL WHERE THEY COULD READ THE NEWSPAPER AND BE ABLE TO APPLY FOR JOBS.
WE ALSO LOVE TO PARTNER IN THE COMMUNITY.
IN FACT, WE'RE FOUNDING MEMBER OF THE LITERACY COALITION OF PALM BEACH COUNTY, AND WE CONTINUE TO SERVE ON THEIR BOARD.
ALSO, IN OUR SUMMERS, WE HAVE PROVIDED FREE LUNCH FOR KIDS AND WE'RE HAPPY THAT THIS YEAR WE ARE ABLE TO RECONNECT WITH THE SCHOOL DISTRICT.
ANY CHILD 18 AND UNDER, WAS ABLE TO GO TO THE JUPITER BRANCH THE SUMMER AND GET A FREE LUNCH FROM MONDAY THROUGH FRIDAYS AT THE LOCATION.
WE ALSO WORK WITH A LOT OF OUR NON-PROFITS SUCH AS THE NORTON ART GALLERY.
YOU PROBABLY RECOGNIZE WE'RE IN VOTING SEASON.
EIGHT OF MY LIBRARIES ARE EARLY VOTING SITES.
WE'RE CURRENTLY DOING THAT RIGHT NOW FOR THE PRIMARY AND WE WILL BE BACK AGAIN FOR THE GENERAL ONE IN A COUPLE OF MONTHS.
WE HAVE THE COMMUNITY SUPPORT THROUGH OUR FRIENDS OF THE LIBRARY, WHICH IS A 501C3 ORGANIZATION THAT SUPPORTS LIBRARY SERVICE.
ONE OF THE THINGS THAT I'D LOVE TO HIGHLIGHT IS THAT ABOUT SEVEN YEARS AGO, WE HAD A RESIDENT WHO HAS UNFORTUNATELY PASSED AWAY, BUT HE LIVED IN JUPITER WHO CAME TO US AND DONATED A QUARTER MILLION DOLLARS TO PUT A NEW BOOKMOBILE ON THE STREETS.
I ALWAYS LIKE TO SHARE, IF YOU KNOW ANYONE WITH AN EXTRA QUARTER MILLION DOLLARS, WE CAN FIND USES FOR IT.
FINALLY, WE SERVE AS AN EDUCATIONAL PILLAR OF THE COMMUNITY.
WE DON'T JUST PROVIDE ACTIVITIES FOR CHILDREN, BUT WE PROVIDE A LOT OF ACTIVITIES FOR ADULTS.
JUST BEFORE THE PANDEMIC, WE ALMOST REACHED HALF A MILLION ATTENDEES TO OUR ACTIVITIES.
WE ALSO PROVIDE TECHNOLOGY INSTRUCTION.
WE'RE PROBABLY THE LARGEST PROVIDER OF TECHNOLOGY INSTRUCTION IN THE COUNTY BECAUSE EACH ONE OF OUR LOCATIONS OFFERS CLASSES THAT RANGE FROM JUST LEARNING HOW TO USE A COMPUTER MOUSE, SOME WINDOWS, ALL THE WAY UP TARRIES OFFICE.
IN SOME OF OUR LOCATIONS WE HAVE SOFTWARE FOR DIGITAL AND MUSIC EDITING.
WE ALSO AS A LIBRARY, LOVE TO BRING IN AUTHORS.
[NOISE] IN EVERY WINTER WE HAVE WRITERS LIVE PROGRAM WHERE WE BRING IN POPULAR AUTHORS, [NOISE] FROM ACROSS THE COUNTRY.
THEY SEEM TO LIKE TO COME DOWN TO FLORIDA IN THE WINTER, I DON'T KNOW WHY, BUT THAT'S WHEN WE GET THEM.
PLUS WE CELEBRATE THE GREAT DIVERSITY OF OUR COUNTY BY DOING THINGS SUCH AS CELEBRATING HISPANIC HERITAGE MONTH, PRIDE MONTH, AND BLACK HISTORY MONTHS, AND A WIDE OTHER RANGE OF SPECIAL CULTURAL ACTIVITIES.
NOW LIKE ANY LARGE LIBRARY, EVEN THOUGH WE ARE WELL SUPPORTED BY OUR TAXPAYERS, WE DO HAVE CHALLENGES.
THAT STATE AID TO PUBLIC LIBRARY GRANT, FOR EXAMPLE, HAS BEEN GOING DOWN EVERY YEAR AS THERE SEEMS TO BE HARDER TO GET SUPPORT OUT THERE IN TALLAHASSEE TO FUND LIBRARIES.
ALSO WERE WEIGHING FOR ANY POTENTIALLY DISRUPTIVE LEGISLATION.
I KNOW YOU'RE ALL AWARE OF SOME LEGISLATION THAT DEFINITELY AFFECTED THE SCHOOL DISTRICT THIS YEAR.
SO FAR IT HASN'T AFFECTED PUBLIC LIBRARIES, BUT WE NEVER KNOW WHAT MIGHT COME OUT OF TALLAHASSEE, SO WE'RE SUDDENLY WATCHING FOR THAT.
AS A FAST-GROWING COUNTY, WE DO FACE CHALLENGES PROVIDING SERVICE BECAUSE THERE ARE LOTS OF AREAS THAT ARE OUTSTRIPPING OUR ABILITY TO EXPAND.
WE HAVE TO LOOK AT THAT PLUS WITH OUR 17 FACILITIES WE DO WANT TO KEEP THEM MODERN AND UP-TO-DATE.
[00:15:03]
WE HAVE TO CONTINUE TO RENOVATE AND ENHANCE OUR FACILITIES.FINALLY, WITH TECHNOLOGY CHANGING OVER TIME, WE HAVE TO CONTINUE TO TRY AND MEET UP WITH THE NEEDS OF OUR RESONANCE.
WHETHER THAT'S PROVIDING A NEW SERVICE WHICH WILL COME OUT SOON, WHICH IS LENDING LAPTOPS WITHIN THE BRANCH, OR JUST LEARNING THE LATEST PIECE OF TECHNOLOGY THAT PEOPLE HAD HAPPENED TO HAVE BOTH AT HOME AND ARE TRYING TO FIGURE OUT FOR THEMSELVES.
PLUS WE ALSO ARE ONE OF THE AVENUES WHERE THE UNDERSERVED, WHETHER THESE ARE HOMELESS INDIVIDUALS OR PEOPLE WHO HAVE LIMITED INCOME, MAY HAVE TROUBLE FINDING THE TECHNOLOGY THEY NEED.
FOR EXAMPLE, ONE THING WE FIND IS THAT THERE ARE A LOT OF RESIDENTS WHO NEED TO APPLY FOR GOVERNMENT SERVICES, AND THE ONLY WAY THEY CAN DO THAT IS ONLINE.
I DON'T KNOW IF YOU'VE TRIED TO FILL OUT A FORM ON YOUR SMARTPHONE, BUT IT CAN BE A LITTLE CHALLENGING.
WE HAVE OUR PUBLIC PCS WHERE THEY CAN COME IN AND DO THAT.
WE HAVE A LOT OF SERVICES THAT I MENTIONED FOR THE GOVERNMENT AND I'M GOING TO ALLOW HENRIK NOW TO SHARE SOME OF THE SPECIFIC THINGS AT HIS BRANCH, AND WHAT WE'RE WORKING ON WITH THE TERM.
>> GOOD EVENING. I GOT A LOT OF NUMBERS FROM THE WHOLE SYSTEM BUT AT ANY GIVEN TIME THE JUPITER LIBRARY HAS BETWEEN 95,000 AND 100,000 LIKELY ITEMS ON OUR SHELF AT ANY GIVEN TIME.
ABOUT THE MAJORITY, ABOUT 80,000 OF THOSE ARE BOOKS AND ABOUT 17,000 ARE DVDS AND BLU-RAYS.
HE'S SHOW YOU THE NUMBERS FROM 2019, ACTUALLY 2019 WAS THE BUSIEST YEAR FOR THE JUPITER LIBRARY AS WELL.
THERE WAS ACTUALLY 290,000 PEOPLE CAME INTO THE LIBRARY AT THAT TIME AND OVER 700,000 ITEMS WERE CHECKED OUT AT THE JUPITER LIBRARY, WHICH IS PRETTY AMAZING.
WE HAD ALMOST 1,000 EVENT IN 2019 AND 17,000 PEOPLE ACTUALLY ATTENDED EITHER TEEN PROGRAM, CHILDREN'S PROGRAM OR AN ADULT PROGRAM.
ONE OF THE BUSIEST TIMES THAT WE HAVE IS NOW WHEN THE SCHOOL HAS OPENED UP.
WE HAVE FOUR STUDY ROOMS AT THE JUPITER LIBRARY, WHICH IS PRETTY MUCH FILLED UP ALL THE TIME.
AGAIN, IN 2019 IT WAS USED 4,743 TIMES AND OVER 7,000 PEOPLE USED OUR STUDY FACILITIES AT THE LIBRARY.
WE TRY TO DO A LOT TO MAKE SURE THAT WHEN YOU COME INTO THE LIBRARY, YOU CAN FIND THE THINGS THAT YOU'RE LOOKING FOR.
THERE'S THREE THINGS THAT WE LOOK AT WHEN WE TRY TO PURCHASE OR BUY THE RIGHT MATERIALS.
WE HAVE A LOT OF INTERACTIONS WITH THE MEMBERS THAT COME IN, WE ALSO HAVE A SOFTWARE THAT'S CALLED COLLECTIONSHQ THAT TELL US ABOUT THE DIFFERENT TRENDS, WHAT YOU CHECK OUT.
A FUN FACT IS THE MOST POPULAR FICTION THAT JUPITER RESONANCE CHECKOUT ARE THRILLERS, HISTORICAL FICTION, AND BOOKS AND THAT'S ANY BOOKS ON ANIMALS.
IT DOESN'T REALLY MATTER IF IT HAS A COVER WITH AN ANIMAL ON IT, IF THERE'S AN ANIMAL IN THE BOOK, THAT'S SOMETHING THAT THE JUPITER RESONANCE MOSTLY CHECKOUT.
NON-FICTION BOOKS, THE BIG NON-FICTION BOOK, OR THE COOKBOOKS, BIOGRAPHIES, AND HEALTHY LIVING.
UNFORTUNATELY I WASN'T ABLE TO ATTEND THE MEETING BUT BACK ON JULY 18TH, CAPE ACCOUNTING FIRM, THE TOWN.
I ACTUALLY MET WITH CARL, MY ASSISTANT BRANCH MANAGER ABOUT A POTENTIAL PARTNERSHIP BETWEEN THE LIBRARY AND THE TOWN, AND IT WAS REALLY SUCCESSFUL.
WE'D TRYING TO LOOK AT HOW IT CAN BE A MUTUAL BENEFICIAL FOR YOU GUYS AND FOR US.
THE IDEA IS THAT WE'RE GOING TO BRING OVER OUR HAPPENINGS THAT HAS ALL OUR ACTIVITIES AND ALL OUR PROGRAMS IN THEM AND THEN WE'RE GOING TO DISPLAY THE PASSPORT TO THE TOWN IS GOING TO BE OVERHEAD AT JUPITER, PROBABLY AND WE'RE GOING TO BE TRYING TO BE PART OF SOME OF THE EVENTS THAT'S GOING TO BE TAKING PLACE, SO WE'RE GOING TO HAVE A TABLE AT SOME OF YOUR EVENTS.
ONE OF THE THINGS THAT DOUG MENTIONED TO YOU, WE HAVE THESE SPECIALIST OR A RESOURCE LIBRARIAN.
IF YOU HAD ANY QUESTIONS TO CARL AND HIS STAFF WILL BE HAPPY TO HELP YOU IF YOU NEED ANYTHING ON STATISTICS OR IF YOU NEED ANYTHING FOR THE TOWN, JUST EITHER GIVE US A CALL OR WRITE US AN EMAIL AND LET US KNOW WHAT YOU NEED.
I JUST WANT TO SAY HERE AS THE LAST THING THAT NEXT MONTH IS GOING TO BE SEPTEMBER IS THE LIBRARY CARD SIGN-UP MONTH.
IF YOU DON'T HAVE A LIBRARY CARD OR YOU KNOW ANYBODY THAT NEEDS A LIBRARY CARD, PLEASE COME TO THE LIBRARY AND WE'LL BE HAPPY TO HELP YOU OUT. THANK YOU.
>> I BELIEVE THAT CONCLUDES OUR PRESENTATION FOR THE NIGHT.
THANK YOU FOR YOUR ATTENTION AND I'M HAPPY TO FIELD ANY QUESTIONS YOU MAY HAVE.
>> QUESTION. I JUST HAVE ONE QUICK ONE.
I NOTICED THAT YOU USE ABOUT 150,000 PEOPLE USING MEETING ROOMS, THAT'S ABOUT 20,000 PER HOUR OF USAGE, SEVEN COUNTY LIBRARIES.
I'M JUST CURIOUS, WHAT IS THE MEETING ROOM SITUATION AT JUPITER? WHAT'S THE POLICY THAT YOU USE?
>> WELL, THERE ARE MEETING ROOM WHERE THERE'S TWO MEETING ROOMS OVER AT
[00:20:01]
THE JUPITER BRANCH AND THE PUBLIC IS WELCOME TO REQUEST USING THE MEETING ROOM.THEY ONLY HAVE TO BE A CARD HOLDER OR BASICALLY RESIDE WITHIN THE TAXING DISTRICT, WHICH F1 AND JUPITER DOES.
THEY CONTACT THE BRANCH AND IF THE ROOM IS AVAILABLE, THEY SIMPLY SIGN A FORM [NOISE] THAT THEY CAN USE.
THERE'S A FEW CONDITIONS ON THE ROOM.
CAN'T BE USED FOR BUSINESS OR COMMERCIAL PURPOSES.
BUT ONCE THEY DO THAT, THEY GET THE ROOM FREE OF CHARGE FOR AS MANY HOURS AS IT COULD BE AVAILABLE TO THEM.
[NOISE] THEN THEY JUST COME IN, THEY JUST LEAVE IT CLEAN.
LEAVE IT THE WAY THEY LEFT IT.
>> THANK YOU. I HAD MENTIONED TO YOU BEFORE THE MEETING AND I REGRET I DIDN'T BRING IT HERE, BUT IT WAS IN THE PUBLIC MEETING.
IN THE TOWN THERE'S JUPITER RESIDENCE SURVEY EVERY COUPLE OF YEARS WE BENCHMARK AND I DO RECOLLECT THAT THE BENCH-MARKING IS DONE BY NATIONAL FIRM.
WE'VE BEEN DOING THIS FOR A NUMBER OF YEARS AND WE GET BENCHMARK COMPARISONS WITH OTHER MUNICIPALITIES IN THE STATE OF FLORIDA AS AROUND THE COUNTRY.
I DO RECOLLECT THE LIBRARY, JUPITER LIBRARY WAS RATED FAIRLY HIGH IN THAT AND SO I WILL COMMIT TO GET THAT INFORMATION AND I HAVE YOUR CONTACT INFORMATION AND I'LL SEND IT TO YOU AND I APOLOGIZE, I DIDN'T BRING IT TONIGHT.
IT WAS ON MY LIST OF THINGS TO DO AND THEY DON'T WISH TO WORK.
>> NO PROBLEM. THANK YOU VERY MUCH.
NOW, WE CERTAINLY INVITE YOU IF ANYONE WOULD LIKE TO COME BY FOR A TOUR LIKE CARL AND SCHINDLER ALREADY CAME BY, SCHNEIDER CAME BY, SO IF ANYONE ELSE WOULD LIKE TO COME BY AND GET A TOUR AND SEE THE TECHNOLOGY BEHIND THE SCENES, WE'RE MORE THAN HAPPY TO DO THAT AS WELL.
BUT THANK YOU AGAIN FOR YOUR TIME AND ATTENTION.
>> NEXT UP. THE NEXT PRESENTATION IS
[2. Town of Jupiter JupConnect Presentation by Mr. Shawn Reed.]
TOWN JUPITER JUPCONNECT PRESENTATION BY MR. SEAN REID.>> THANK YOU, MAYOR AND MEMBERS OF THE TOWN COUNCIL.
WHILE I'M GETTING EVERYTHING SWITCHED OVER HERE, ONE OTHER THING I WOULD MENTION IN REGARDS TO THE LIBRARY, YOU MAY OR YOU'D ASKED ABOUT THEIR MEETING SPACE.
WE ARE IN DISCUSSIONS WITH THE LIBRARY ABOUT HOLDING ONE OF OUR FUTURE CONNECT WITH COUNCIL OVER COFFEE EVENTS AT THE LIBRARY.
[NOISE] I'M HAPPY TO BE HERE TONIGHT TO INTRODUCE THE TOWN'S NEW CITIZEN REQUESTS MANAGEMENT SYSTEM, ALSO KNOWN AS JUPCONNECT, WHICH LAUNCHED TO THE PUBLIC YESTERDAY MORNING.
IN 2021, 2022, THE STRATEGIC INITIATIVES, TOWN COUNCIL DIRECTED STAFF TO CONDUCT A PROPOSAL PROCESS FOR VARIOUS CUSTOMER SERVICE RESPONSE SYSTEMS AND MAKE RECOMMENDATIONS AS APPROPRIATE FOR AWARD OF CONTRACT AND IMPLEMENTATION SERVICES.
OUT OF THAT STRATEGIC INITIATIVE HAS COME JUPCONNECT.
WITH JUPCONNECT, RESIDENTS, BUSINESSES, AND GUESTS TO OUR TOWN HAVE A QUICK AND EASY WAY TO REACH OUT TO THE TOWN AS THEY CAN ENTER A REQUEST, TRACK THOSE REQUESTS, FOLLOW REQUESTS FROM OTHER USERS ON THE PROGRAM, AND GET ANSWERS TO EVERYDAY QUESTIONS, IT'LL SERVE AS A KNOWLEDGE BASE, SO TO SPEAK.
JUPCONNECT WAS CREATED THROUGH A COLLABORATION OF STAFF FROM INFORMATION SERVICES IN THE COMMUNITY RELATIONS DEPARTMENT.
WHAT CAME FROM THAT COLLABORATION IS A PLATFORM THAT IS BOTH WEB-BASED, MEANING THAT USERS CAN ACCESS IT THROUGH THE TOWN'S WEBSITE AND IT'S A MOBILE APP DOWNLOAD THAT CAN BE DOWNLOADED BOTH ON APPLE DEVICES AND ANDROID DEVICES.
ADDITIONALLY, THE PLATFORM IS INTEGRATED WITH A NUMBER OF TOWN SOFTWARE THAT THE TOWN ALREADY USES AND THAT WAY IT'LL BE MORE EFFICIENT FOR TOWN STAFF TO RESPOND TO ANY REQUESTS THAT COME IN, GETTING THE ISSUE RESOLVED A LITTLE QUICKER.
OVER THE COURSE OF THE LAST TWO MONTHS, WE'VE IMPLEMENTED A COMPREHENSIVE TRAINING PROGRAM FOR STAFF.
IT WENT THROUGH TWO ROUNDS OF TESTING TO MAKE SURE THAT THE PROGRAM WORKS PROPERLY UPON ITS LAUNCH YESTERDAY MORNING, AS I SAID.
GOING FORWARD, OBVIOUSLY IT'S NOW ABOUT MARKETING THE PLATFORM AND MAKING SURE OUR RESIDENTS, OUR BUSINESSES, ANY GUESTS THAT MAY WANT TO USE IT, KNOW ABOUT THE PLATFORM.
WHAT I'VE GOT UP ON THE SCREEN NOW IS A PIECE OF OUR MARKETING MATERIAL AND WHAT I REALLY WANT TO POINT OUT ON THIS IS THE TAGLINE THAT WE CREATED, GET CONNECTED, SEE RESULTS.
THE POINT OF THAT TAGLINE IS TO SET EXPECTATIONS FOR OUR RESIDENTS AS TO WHAT THEY CAN GET FROM THE APP AND THUS FROM THE TOWN AND USING THE APP.
THEY'RE GOING TO GET CONNECTED WITH THE TOWN AND THEY'RE GOING TO SEE RESULTS TO WHATEVER THEY NEED.
AGAIN, WHAT WE HAVE HERE IS THE MARKETING.
ALSO MENTIONED IN FRONT OF YOU WE'VE PUT A STACK OF BUSINESS CARDS.
THOSE ARE FOR YOUR USE TO HANDOUT AS RESIDENTS APPROACH YOU ABOUT ISSUES,
[00:25:04]
YOU CAN LET THEM KNOW ABOUT IT.WE'LL ALSO BE GIVING THESE BUSINESS CARDS TO A NUMBER OF OUR TOWN STAFF THAT GO OUT THAT REGULARLY GET APPROACH, SUCH AS CODE COMPLIANCE BUILDING DEPARTMENT.
ADDITIONALLY, WE HAVE IN THE TOWN BOTH IN THE LOBBY OF THE TOWN HALL AND OVER IN THE COMMUNITY CENTER, WE HAVE POSTERS UP, WE HAVE PUT SOME FLYERS OUT THAT CAN BE EASILY PICKED UP AND TAKEN WITH RESIDENTS.
EVERYTHING WE CAN TO LET RESIDENTS KNOW ABOUT THIS PROGRAM.
ADDITIONALLY, WE'LL BE HITTING ALL OF OUR PLATFORMS FOR THE GOING FORWARD ON THIS.
WE'VE GOT A 10 WEEK PROGRAM THAT WILL SATURATE THE MARKET FAIRLY THOROUGHLY.
THAT INCLUDES SOCIAL MEDIA WHERE WE'LL USE BOTH ORGANIC AND PAID POSTS, WE'LL BE SENDING EMAILS, ALL OF THIS STARTED YESTERDAY, OF COURSE.
OUR WEBSITE, WE'VE CREATED ADS THAT'LL GO IN OLD TOWN PUBLICATIONS, AND I'VE ALREADY MENTIONED THE SIGNAGE FOR TOWN FACILITIES, AND AGAIN, WE DO HAVE A DEDICATED PAGE ON OUR WEBSITE WHICH IS WWW.JUPITER.FL.US/JUPCONNECT THAT RESIDENTS CAN GO TO TO GET MORE INFORMATION.
WITH THAT BEING SAID, I DID WANT TO PLAY A SHORT VIDEO, THAT STAFF CREATED TO HELP RESONANCE LEARN HOW TO USE THE PROGRAM, AND IT'S JUST A GOOD WAY TO SEE HOW EASY IT IS FOR SOMEONE TO USE THE APP OR THE ONLINE PORTION.
>> GET CONNECT. GET CONNECTED, SEE RESULTS.
THE JUPCONNECT APP POWERED BY SEECLICKFIX, HELPS RESIDENTS FIND INFORMATION, SUBMIT AND TRACK SERVICE REQUESTS, AND FOLLOW REQUESTS ENTERED BY OTHER USERS.
THE JUPCONNECT APP MAKES SUBMITTING A SERVICE REQUEST OR GETTING INFORMATION FROM TOWN STAFF FAST AND EASY.
TO GET STARTED, DOWNLOAD THE FREE JUPCONNECT APP THROUGH THE APPLE APP STORE OR GOOGLE PLAY STORE.
TO SUBMIT A NEW REQUEST, CLICK THE PLUS ICON AT THE BOTTOM OF THE SCREEN.
YOU WILL BE ASKED IF YOU WOULD LIKE TO SUBMIT A PHOTO WITH YOUR REQUEST.
YOU CAN TAKE A NEW PHOTO, ACCESS A PHOTO FROM YOUR PHOTO LIBRARY, OR UP NOT TO INCLUDE A PHOTO.
NEXT, TYPE IN THE ADDRESS, OR SIMPLY DRAG THE MAP MARKER TO THE DESIRED LOCATION.
CLICK THE NEXT IN THE UPPER RIGHT-HAND CORNER TO PROCEED.
NOW CHOOSE A CATEGORY THAT BEST MATCHES YOUR REQUEST AND CLICK NEXT.
ON THE ENSUING SCREEN, PROVIDE A BRIEF DESCRIPTION.
YOU CAN ALSO SELECT A SUBCATEGORY THAT MOST CLOSELY MATCHES YOUR REQUEST.
WHEN YOU'RE FINISHED WITH THE DETAILS, CLICK THE SUBMIT BUTTON AND SEND YOUR REQUEST TO THE TOWN.
YOUR REQUEST WILL BE SENT TO THE APPROPRIATE DEPARTMENT AND WILL BE UPDATED AS PROGRESS IS MADE.
THANK YOU FOR HELPING TO IMPROVE THE COMMUNITY AND THE TOWN OF JUPITER.
JUPCONNECT, GET CONNECTED, SEE RESULTS.
>> AGAIN, JUST A SHORT VIDEO, INSTRUCTIONAL VIDEO SHOWS HOW TO USE THE APP.
USING THE ONLINE PLATFORM IS THE EXACT SAME STEPS.
WE JUST KEPT THE VIDEO TO THE THE APP PORTION.
TO CONCLUDE, I WANT IT TO SHOW AN EXAMPLE OF JUPCONNECT ALREADY WORKING AND WORKING FOR OUR CITIZENS AND WORKING FOR OUR STAFF.
YESTERDAY MORNING AT 9:28 A.M. WE RECEIVED A SUBMISSION THROUGH OUR ONLINE PORTAL ABOUT SOME DRYWALL PIECES TWO-BY-FOUR, SO SOME CONSTRUCTION MATERIAL THAT HADN'T BEEN PICKED UP BY A WASTE MANAGEMENT AND THAT CAME INTO KAYLEE BEAMS, WHO WORKS IN ENGINEERING.
SHE'S RESPONSIBLE FOR ALL ISSUES CONCERNING TRASH PICKUP.
AS I SCROLL DOWN HERE UNDER COMMENTS, YOU CAN SEE THAT SHE RECEIVED IT AT 9:28, FALLING PROTOCOL AT 9:36 KAYLEE SENT A MESSAGE BACK TO THE USER, ACKNOWLEDGING THAT WE HAD RECEIVED THE REQUEST AND THAT THE REQUEST WAS BEING RESOLVED BY SENDING IT TO WASTE MANAGEMENT.
THEN LESS THAN THREE HOURS LATER, OUR LAST MESSAGE HERE AT 12:13, SHE AGAIN RESPONDENT TO THE RESIDENT LETTING THEM KNOW THAT WASTE MANAGEMENT HAD RESPONDED AND THAT THE ISSUE HAS BEEN RESOLVED AND THE CASE WAS BEING CLOSED AT THAT POINT.
ALL OF THAT IS PART OF THE SOPS THAT WAS SET UP.
IT WAS FOLLOWED PERFECTLY BY STAFF AND IT WORKED PERFECTLY FOR THE CITIZEN THAT PUT IT IN.
[00:30:01]
WE THINK THIS WILL REALLY MAKE THE SYSTEM MORE EFFICIENT AND MORE STREAMLINED AS WE GO FORWARD.THAT BEING SAID, I'D BE HAPPY TO TAKE ANY QUESTIONS.
>> YOU KNOW, A FOLLOW UP ON THAT ONE.
I'M ABSOLUTELY DELIGHTED THAT I WAS GOING TO ASK THAT QUESTION.
BECAUSE WHERE TO GO WITH THE WASTE MANAGEMENT SERVICE ISSUE HAS BEEN A CHALLENGE FOR DECADES, AND WASTE MANAGEMENT MORESO HAD AN OBLIGATION AND NEVER FILLED IT, AND THEN THE TOWN HEADED SOMEWHERE AND PART OF TOWN GOVERNMENT AND I CAN NEVER FIND WHERE IT WAS.
JUST A QUESTION THAT SO IN THE SHORT TERM IT'S HERE, BUT WHEN WASTE MANAGEMENT FINALLY PROVIDES THAT SYSTEM THAT WE SHOULD HAVE ALWAYS HAD THAT'S IN A NEW CONTRACT, CAN IT BE LINKED IN THIS SOMEHOW? BECAUSE THEN IT'S LESS IMPACTFUL ON OUR STAFF TO HAVE TO ANSWER, AND YOU DON'T HAVE TO NECESSARILY ANSWER HERE ABOUT TRYING TO PUT ME BECAUSE IT'S LIKE THE NEXT STEP, BUT IT'D BE SURE LOGICAL TO TIE IN A SYSTEM THAT'S DESIGNED FOR THAT TO HANDLE THAT CATEGORY OF THE ISSUE.
>> WE DID MEET WITH WASTE-MANAGEMENT CLASS WEEK AND THAT ISSUE CAME UP, AND WE'RE GOING TO LOOK INTO IT.
IT OBVIOUSLY DEPENDS UPON THE COMPANY THAT HAS CREATED THE PLATFORM FOR US AS A COMPANY CALLED SEECLICKFIX.
THEY'RE ONE OF THE NATION'S LEADING CITIZEN REQUESTS MANAGEMENT COMPANIES.
I THINK IT'S IMPORTANT, I KEEP USING THE WORD CITIZEN REQUESTS MANAGEMENT INSTEAD OF CUSTOMER.
I THINK THAT PERSONALIZE IT A LITTLE BIT MORE.
SHOWS THE OWNERSHIP ON THE CITIZENS PART ALSO.
WE OBVIOUSLY ANSWER TO THEM ULTIMATELY, AND SO WE'RE CALLING IT A CITIZEN REQUEST MANAGEMENT INSTEAD OF A CUSTOMER REQUEST MANAGEMENT.
BUT WE'RE GOING TO WORK TO SEE IF SEECLICKFIX DOES HAVE THAT INTEGRATION.
I MENTIONED WE HAVE IT INTEGRATED RIGHT NOW WITH LUCIDITY AND INNER GOV, WHICH ARE TWO OF THE PLATFORMS THAT WE ALREADY USE.
WE'RE JUST GOING TO HAVE TO SEE IF SEECLICKFIX HAS THAT INTEGRATION.
>> ONE OF THOSE WASTE MANAGEMENT IS NOT CREATED IN THE SYSTEM YET.
BUT WHEN THEY DO, AND SO IT'LL BE A FUTURE ACTION ITEM.
BUT IT WOULD BE NICE IF IT SOMEHOW BECAUSE IT USED TO BE TO FIND WHERE IT WAS IN WASTE MANAGEMENT, YOU HAVE TO FIND A WEB PAGE IT WAS ON AND WHATEVER.
IF ANYTHING, AT LEAST IF IT WAS, YOU GO TO HERE AND THEN ON THE SAME PAGE YOU CLICKED IT.
BUT THEY'RE RESPONSIBLE FOR MANAGING THAT.
I DON'T WANT TO BURDEN THE STAFF, WHICH IS WHY I'M ASKING IF AS A FUTURE ITEM WHEN THEY FALLING DELIVER THAT, IF IT CAN BE LINKED IN, THEN THE RESIDENT HAS TWO OPTION TO FIND WASTE MANAGEMENT SYSTEM WHEREVER THAT DATA IS, OR GOING THROUGH THE TOWN SYSTEM.
EITHER WAY, YOU'RE LAUNCHING IN THE WASTE MANAGEMENT SYSTEM WHICH IS ACCOUNTABLE TO RESPOND AND THEN OUR STAFF CAN MONITOR THE RESULTS.
BUT THANK YOU. THIS IS WONDERFUL. THANK YOU.
>> ONE COMMENT. THIS IS A GREAT ADDITION.
WHAT ABOUT HER? I GET ASKED PROBABLY EVERYDAY QUESTIONS.
WHAT'S GOING ON WITH THIS CONSTRUCTION PROJECT, WASTE MANAGEMENT ISSUES, ALL SORTS OF THINGS.
IF EVERY RESIDENT HAD THIS APP ON THEIR PHONE AND THEY WERE MOTIVATED TO USE IT, THEY DID FEEL MORE ATTACHED WITH TOWN HALL AND EVERYTHING THAT'S GOING ON HERE.
BESIDES JUST WORD OF MOUTH AND THE CARDS, WHAT'S THE MARKETING PLAN TO GET IT TO EVERY RESIDENT?
>> WE DID START YESTERDAY, WHERE WE POSTED ON ALL OF OUR SOCIAL MEDIA PLATFORMS WHICH ARE AS FACEBOOK, TWITTER, LINKEDIN, AND NEXTDOOR, AND INSTAGRAM.
WE ALSO SENT AN EMAIL YESTERDAY.
WE WILL BE FOLLOWING UP FOR THE FIRST 10 WEEKS THAT'S SCHEDULED FOR AN EMAIL TO GO OUT EACH DAY FOR THERE TO BE MULTIPLE SOCIAL MEDIA OR EXCUSE ME, NOT EACH DAY, EACH WEEK AND EMAIL TO GO OUT MULTIPLE SOCIAL MEDIA POSTS.
WE CHANGED THE TERMINOLOGY A LITTLE BIT ON EACH ONE BECAUSE WE DON'T WANT TO JUST SEND THE SAME MESSAGE OVER AND OVER AND OVER.
AGAIN, WE ARE GOING TO USE SOME PAID SOCIAL MEDIA POSTS TO FURTHER THE REACH OF THOSE POSTS.
WE HAVE AT THE CONNECTED COUNCIL OPEN HOUSE NEXT WEEK WE WILL HAVE A SPECIAL TABLE JUST FOR TUBE CONNECT, INCLUDING A COMPUTER SETUP TO SHOW HOW EASY IT IS TO USE ONLINE AND ENCOURAGING PEOPLE WHO WILL HAVE A QR CODE AND MAKE IT EASY FOR PEOPLE TO DOWNLOAD THE APP TO THEIR PHONES IF THEY HAVE IT.
BEYOND THAT, I MENTIONED THE MARKETING COLLATERAL, THE CARDS, AND THE FLIERS THAT WE HAVE THAT CAN BE GIVEN OUT.
RIGHT NOW, EACH OF OUR STATIONS IN THE LOBBY.
[00:35:03]
SO EACH OF THE BUILDING STATIONS, EACH OF THE UTILITY STATIONS, AS WELL AS THE FRONT DESK OVER THE COMMUNITY CENTER, ALL HAVE THOSE FLIERS THAT CAN EASILY BE PICKED UP BY ANYBODY THAT WISHES.WE'VE ALSO GONE THROUGH SOME TRAINING WITH STAFF THAT MAY RECEIVE A CALL OR AN EMAIL OR SOMEONE THAT WALKS INTO THE LOBBY WITH ONE OF THE ISSUES THAT CAN BE REPORTED THROUGH [INAUDIBLE] THAT WILL BASICALLY HAVE STAFF SAY, THANK YOU FOR BRINGING THIS TO OUR ATTENTION.
I'M ENTERING YOUR REQUEST FOR YOU NOW.
BY THE WAY, DO YOU KNOW ABOUT OUR TROOPCONNECT APP? THAT'S AN EASY WAY THAT YOU CAN REPORT THIS WITHOUT HAVING TO COME INTO THE LOBBY OR HAVING TO CALL US.
IT JUST MAKES IT MORE, AGAIN, MORE EFFICIENT FOR RESIDENTS.
IT IS AN ALL-ENCOMPASSING MARKETING PLAN.
WE'VE LOOKED 10 WEEKS OUT AT THIS POINT AND PLANNED EVERYTHING OUT, AND THEN WE'LL JUST AS TIME GOES ALONG AFTER THAT.
ONE THING THAT WE ALSO WILL LOOK AT IS WE'RE OBVIOUSLY IN STORM SEASON NOW IN THE SAP HAS A LOT OF CAPABILITY SHOULD A STORM COME ALONG.
IN FACT, SARASOTA SOLELY USES THIS FOR REPORTING OF DOWN TREES, POWER LINES, ANYTHING LIKE THAT SHOULD A STORM COME ON.
>> IT'S GREAT. HOPE EVERYBODY GETS ON IT. THANK YOU.
I HAD DOWNLOADED THE APP TODAY AND I KNOW HOW TO SUBMIT A REQUEST NOW QUITE EASILY, BUT ON QUESTIONS, SO YOU CAN ASK ANY QUESTION AND THIS WILL GO TO TOWN STAFF FOR RESPONSE.
IS THAT RIGHT OR WILL IT BE LIKE A CHAT FORUM? [OVERLAPPING]
>> IT WILL GO TO TOWN STAFF. EXCUSE ME. I'M SORRY.
IT WILL GO TO TOWN STAFF AND BE SUBMITTED IN ONE THING THAT WE HAVE THE CAPABILITY TO DO.
WE OBVIOUSLY RECEIVE A LOT OF QUESTIONS OR CERTAIN QUESTIONS WE RECEIVE A LOT, I SHOULD SAY.
FOR EXAMPLE, ARE DOGS ALLOWED ON THE BEACH? WE RECEIVE THAT ALL THE TIME.
OR ARE FIRES ALLOWED ON THE BEACH? WE RECEIVE THAT ALL THE TIME.
ONE THING THAT WILL HELP STAFF THAT WHEN I TALK ABOUT ANSWERING THOSE EVERYDAY QUESTIONS LIKE THAT IS WE CAN CREATE PREPARED RESPONSES THAT WHEN THAT QUESTION COMES INTO TOWN STAFF, THEY LITERALLY JUST HAVE TO CLICK INTO A DROP-DOWN MENU.
CLICK "TYPE" IN DOGS BEACH, AND IT PULLS IT UP, STRAIGHT UP FOR THEM.
THEY HIT SUBMIT AND IT GOES BACK TO THE RESIDENT AND GETS CLOSED OUT WITHIN A MATTER OF MINUTES OF IT COMING IN.
THAT'S WHERE THE KNOWLEDGE DATABASE WILL BE BUILT AS WE CREATE THOSE PREPARED RESPONSES.
BUT IT DOES GO DIRECTLY TO A STAFF MEMBER.
>> JUST ONE LAST THING. THIS IS AWESOME EFFORT.
I'M JUST A BIT CONCERNED ABOUT IMPACT IF REALLY WAS OVERWHELMINGLY USED RIGHT NOW THE PROCESSES WE HAD EMAILS.
I'VE BEEN A RESIDENT OF THE TOWN FOR 30 YEARS.
I'VE BEEN IN TOWN GOVERNMENT FOR 22 AND A LOT OF TIMES I DON'T KNOW WHERE TO GO TO GET THE ANSWER.
I IMAGINE WE'RE GOING TO GET A LOT IN HERE ALSO, THAT'S NOT EVEN THE TOWNS.
BUT I'M SURE YOU'RE GOING TO FIGURE OUT HOW TO HAND THAT EFFICIENTLY, BUT I'D BE CONCERNED ABOUT WHAT THE IMPACT MIGHT BE ON OUR STAFF.
HOW YOU WOULD DEAL WITH STUFF AND I'M SURE YOU'LL FIGURE IT OUT OF WHICH THE COUNTY I GUESS, WELL, YOU'LL HAVE THE PREPARED RESPONSE, HEY, GO HERE OR WHATEVER, BUT IT'LL BE CHALLENGING TO KNOW WHERE TO EVEN DIRECT SOME OF THE QUESTIONS.
>> THAT HAS BEEN PART OF OUR TRAINING THAT WE'VE HELD WITH TOWN STAFF.
WE KNOW THERE'S GOING TO BE REQUEST COMING IN, AND THE THING THAT WE PREACHED, TOWN STAFF AND I SHOULD SAY, I'M SAYING TOWN STAFF, IT IS RIGHT NOW A SELECT NUMBER OF USERS AND THOSE USERS WILL BE RESPONSIBLE IF WE USE THE EXAMPLE OF SOMEBODY WHO WANTS TO PUT A SPEED BUMP IN, THAT RESPONSE COMES INTO KAYLEE AND ENGINEERING.
SHE CAN'T ANSWER IT. IT'S GOT TO GO TO CJ.
SHE WILL TAKE THE INFORMATION AND EMAIL IT TO CJ, AND THEN WHEN HE RESPONDS, HE WILL EMAIL HER BACK.
HE'S NOT A USER OF THE PROGRAM, BUT WE HAVE THAT USER.
BUT OBVIOUSLY, WE EXPECT A LOT OF QUESTIONS TO COME IN FOR THE COUNTY, AND THAT'S WHERE THE PREPARED RESPONSES, AS YOU SAID, WILL BE VERY IMPORTANT AND WILL HELP US QUICKLY ANSWER THOSE.
ONE THING, IT WAS VERY IMPORTANT TO US IS THAT WE HAVE A FOCUS ON CUSTOMER SERVICE AND WE HAVE FOCUSED ON SERVING THE CITIZENS.
ONE THING WE HAVE GONE OVER WITH STAFF HAS SHOULD ONE OF THOSE QUESTIONS COME IN THAT IS FOR THE COUNTY, OUR RESPONSE BACK TO THEM WON'T BE, YOU NEED TO REACH OUT TO PALM BEACH COUNTY FOR THIS.
OUR RESPONSE. OUR FIRST STEP WILL BE TO SEE IF WE CAN HELP RESOLVE IT,
[00:40:01]
AND IF WE CAN'T HELP RESOLVE IT, IF WE CAN'T GET THE ANSWER FROM THE COUNTY, THEN OUR RESPONSE BACK TO THE RESIDENT WILL BE THIS ISSUE NEEDS TO BE RESOLVED BY PALM BEACH COUNTY.YOU NEED TO CONTACT AND WE'LL ACTUALLY PROVIDE THEM THE ACTUAL CONTACT INFORMATION OF WHO THEY NEED TO REACH OUT TO WHETHER IT'D BE A PHONE NUMBER, AN EMAIL ADDRESS FOR THE WEBSITE.
>> AGAIN, COMMENDABLE AND NOT TO BELABOR THIS, BUT AGAIN, THE WASTE MANAGEMENT EXAMPLE, WHAT THE PROCESS RIGHT NOW WAS, OUR STAFF WAS RESPONDING.
SO THAT'S WHY, AGAIN, AND WITH WASTE-MANAGEMENT, WE'RE PAYING THEM TO HAVE A SYSTEM THAT ADDRESSES THAT.
THAT'S WHY WHENEVER WE HAVE THAT ARRANGEMENT AND WE'RE PAYING THEM TO DO THAT, I HOPE IT'S MINIMUM, MINIMUM ON OUR STAFF.
OUR STAFF, THEN WILL BE MONITORING THE CONTRACTOR TO MAKE SURE THEY'RE BEING RESPONSIVE AS OPPOSED TO HAVING TO BE THE GO-BETWEEN.
THAT'S WHY WE'D LIKE TO GET THAT TO BE A LINK OR SOMEHOW, BUT THANK YOU VERY MUCH.
I UNDERSTAND YOU UNDERSTAND ALL THAT.
I'M JUST CONCERNED ABOUT WHAT THE IMPACT OF THIS COULD BE.
>> THERE WILL BE A LOT OF QUESTIONS WE WILL NEED TO ANSWER GOING FORWARD, BUT WE'RE PREPARED FOR THAT AND I THINK WE'RE OFF TO A GOOD START ON IT.
>> CONGRATULATIONS. THANK YOU.
>> MOVING ON TO CITIZEN COMMENTS.
[CITIZEN COMMENTS]
THIS IS THE PORTION OF THE MEETING WHERE WE ALLOW RESIDENTS, CITIZENS TO COME FORTH ON NON-AGENDA ITEMS AND YOU'RE LIMITED TO THREE MINUTES.ANYBODY WISHING TO SPEAK IS ASKED TO STATE HIS OR HER NAME AND ADDRESS FOR THE RECORD PRIOR TO TRUST IN THE COUNCIL, AND DO WE HAVE ANY PUBLIC COMMENTS?
>> YES, WE HAVE THREE. FIRST IS GINA LEVESQUE, AND THEN AFTER GINA IS GOING TO BE ADAN MAGUN.
>> HI, GOOD EVENING. MY NAME IS GINA LEVESQUE, I'M THE INTAKE AND COMPLIANCE MANAGER FOR THE PALM BEACH COUNTY COMMISSION ON ETHICS.
MY ADDRESS THERE IS 300 NORTH DIXIE HIGHWAY, SUITE 450 WEST PALM BEACH 33401.
BEFORE YOU, I PROVIDED A COPY OF OUR PRACTICAL GUIDE TO THE CODE OF ETHICS, ONE OF OUR POCKET CARDS THAT CONTAINS OUR TOP 10 RULES OF THE CODE THAT ARE THE MOST DIFFICULT TO REMEMBER OR THE EASIEST TO CARRY AROUND IN YOUR POCKET.
I'VE ALSO GIVEN YOU ONE OF MY BUSINESS CARDS AND ONE OF OUR PENS.
OUR AGENCY HAS JURISDICTION OVER THE 39 MUNICIPALITIES IN THE COUNTY, AND OUR STAFF GOES OUT TO EACH OF THE MUNICIPALITIES AND DOES WHAT I'M DOING, JUST INTRODUCES THEMSELVES AND LET YOU KNOW THAT WE'RE HERE FOR ANY QUESTIONS THAT YOU MAY HAVE, AND WE'LL ANSWER ANY QUESTIONS THAT YOU SENT TO US OR POSED TO US, WITH EITHER A PRE-PUBLISHED ADVISORY OPINION OR IF WE DON'T HAVE ANYTHING ON POINT, WE WILL SEND YOU AN ADVISORY OPINION SPECIFICALLY FOR YOUR FACTS.
WE HAVE OVER 300 ADVISORY OPINIONS TO DATE, AND WE HAVE BEEN AROUND FOR 12 YEARS, AND I'M THE ONLY EMPLOYEE LEFT, I'VE BEEN THERE SINCE THE BEGINNING.
WITH THAT, I HAVE 20 OF THE 39 MUNICIPALITIES THAT I'M RESPONSIBLE FOR, AND YOU GUYS ARE CERTAINLY NOT LAST.
IF YOU ALL HAVE ANY QUESTIONS, I'LL BE HAPPY TO ANSWER THEM IF NOT.
>> QUESTION, JUST BUT A COMMENT.
THIS IS GREAT BECAUSE WE GET THEM EVERY YEAR, AND IT'S PERFECT SIZE TO CARRY, I APPRECIATE THAT.
>> WE WILL BE PUBLISHING NEW ONES SHORTLY BECAUSE THE CODE JUST CHANGED RECENTLY, BUT THEY'RE MINOR CHANGES.
>> WHICH IS THE FIRST THING I LOOK FOR, WHAT WAS THE DATE ON THIS TO KNOW IF IT WAS DIFFERENT THAN WHAT I HAVE MARKED UP? THE ONLY OTHER THING THAT YOU DON'T HAVE HERE THAT MIGHT BE HELPFUL IS, I THINK SOMETIMES THERE'S CONFUSION BETWEEN THE STATE AND THE COUNTY.
FOR EXAMPLE, IN THE DEFINITION OF RELATIVE.
I CAME UP WITH SOMETHING I WAS INVOLVED WITH SOME MONTHS BACK, AND IF YOU THINK ABOUT IT, I'M SURE THAT IT MAY BE [OVERLAPPING]
>> SHOULD BE AN ERROR IN THE CODE.
>> NO, IT'S IN THE CODE. FOR EXAMPLE, YOU HAVE THE TOP 10 RULES.
MAYBE YOU HAVE EXPERIENCED WITH WHAT THE TOP 10, IT WAS A MISUNDERSTANDING, AND I JUST SUBMIT TO YOU THAT RELATIVE COULD BE, BECAUSE OF THE FACT THAT THERE'S A DIFFERENCE.
>> I BELIEVE THAT OUR CODE IS PROBABLY A LITTLE BIT MORE RESTRICTED.
>> IT IS. BUT WE UP HERE, ALL OF US ARE TRYING TO BE COMPLIANT.
IF THERE'S AN ERROR MODE THAT COULD HAPPEN.
IF IT'S NOT CLEAR WE UNDERSTAND WHAT STRICTER IN THE COUNTY, MAY START REINFORCE IT, THERE'S A DIFFERENT ONE.
JUST A SUGGESTION BECAUSE I GOT INTO THAT. THANK YOU.
[00:45:02]
>> I'LL TAKE IT BACK AND DISCUSS WITH [OVERLAPPING]
>> VERY HELPFUL THOUGH. THANK YOU.
>> ADAM, AFTER ADAM, IT'S LINDA SMITH.
>> GOOD EVENING. MY NAME IS ADAN MAGUN, I'M THE EXECUTIVE DIRECTOR OF JTAA.
THE REASON FOR MY VISIT TONIGHT IS TO LET THE COUNCIL KNOW OF A CONCERN, THAT WE HAVE AS AN ORGANIZATION, THAT WE FEEL IT'S TIME TO BRING IN FRONT OF COUNCIL.
AS MANY OF YOU KNOW, OVER THE PAST MANY YEARS, THE TOWN HAS HAD A SIGNED AGREEMENT WITH JTAA, TO BE AU SPORT PROVIDER WITHIN THE TOWN AND GEOGRAPHICAL BOUNDARIES THAT WE SERVE.
WE WERE NOTIFIED, ROUGHLY IN AUGUST OF 2021 THAT OFFICIALLY NOTHING WAS GOING TO BE RESIGNED, AND HOW THAT AFFECTED JTAA WAS, THAT THE INNER LOCAL AGREEMENT THAT WAS BETWEEN THE TOWN AND THE SCHOOL DISTRICT, WOULD BE NULL AND VOID, AND JTAA WOULD BE ON OUR OWN FOR SECURING INDOOR GYM SPACE.
NOW THAT WE'VE HAD A FULL YEAR CYCLE OF VOLLEYBALL, BASKETBALL, RECKON, TRAVEL, BOTH.
WE HAVE NOTICED THAT WE HAVE SPENT OVER $92,000 IN GYM SPACE THAT WE HAVE NEVER HAD TO PAY FOR BEFORE.
STAGGERING, OVER $92,000 BECAUSE THERE IS NO SIGNED AGREEMENT BETWEEN THE TOWN AND JTAA.
THE SCHOOL DISTRICT WILL NOT RECOGNIZE US IN THE INNER LOCAL BECAUSE THERE IS NO SIGNED AGREEMENT.
WE HAVE WORKED THROUGH MANY CONVERSATIONS WITH THE SCHOOL DISTRICT IN THAT MANNER, AND IT COMES BACK TO THE SAME COMMENT THAT THERE IS NO SIGNED AGREEMENT, SO THEY CANNOT INCLUDE US IN THE INNER LOCAL.
OF THAT $92,000, THAT IS OVER $76,000 IN NEW CHARGES TO JTAA.
WE DID HAVE SOME FACILITY EXPENSE EVEN WHEN THE INNER LOCAL WAS IN PLACE, WE STILL HAD TO RENT SOME FACILITIES JUST BECAUSE OF TIMING, AND WHEN WE WERE ABLE TO GET IN THE FACILITIES.
BUT AGAIN, THAT'S OVER $76,000 IN NEW CHARGES TO JTAA, IT'S JUST NOT SUSTAINABLE.
IF WE WERE TO CHARGE OUR FAMILIES THE $92,000, OR LET'S LOOK AT REC BASKETBALL, FOR INSTANCE.
RECREATIONAL BASKETBALL OPEN TO ANY PARTICIPANT REGARDLESS OF SKILL LEVEL, THAT COST OVER $60,000 TO THE SCHOOL DISTRICT, AND INDEPENDENCE MIDDLE SCHOOL, JUPITER MIDDLE SCHOOL.
JUST HAVE ENOUGH SPACE FOR THEM TO PLAY, IF WE WERE TO GIVE THAT OUT BETWEEN EACH PARTICIPANT, WE'RE LOOKING AT $80-$100 IN ADDITIONAL REGISTRATION FEE.
RIGHT NOW WE CHARGE ABOUT $150.
WE'RE LOOKING AT ALMOST $250 FOR THE AVERAGE RESIDENT TO PAY FOR A RECREATIONAL BASKETBALL LEAGUE, THAT'LL PRICE THIS UP, IT'S NOT SUSTAINABLE, IT'S NOT FAIR, WE'RE ASKING THAT THE TOWN HELP US TRY TO FIGURE OUT, HOW TO GET BACK INTO THAT INNER LOCAL AGREEMENT.
[NOISE] WE JUST NEED YOUR HELP, WE'RE STUCK.
>> LINDA SMITH, AFTER LINDA IS PENNY PAYNE.
>> HELLO. LINDA SMITH, JUPITER, FLORIDA.
I DID ATTEND THAT LAST NIGHT'S ENVIRONMENTAL TASKFORCE MEETING, AND I LOOK FORWARD TO REGULARLY SCHEDULED EVERY TWO MONTHS MEETINGS.
THE PRESENTATION ON THE PROPOSED TOWN COMMUNITY INVESTMENT PROGRAM, ENVIRONMENTALLY FOCUSED PROJECTS WAS EXCELLENT.
I ENCOURAGE YOU TO KEEP FUNDING THESE PROJECTS AND EXPANDING THESE PROJECTS.
GETTING HIGH SCHOOL STUDENTS INVOLVED IN BOTH LOCAL GOVERNMENT AND ENVIRONMENTAL PROJECTS, IS A WONDERFUL SYNERGY.
THE LIBRARY PRESENTATION, JUST FOR YOUR INFORMATION, FORGOT TO MENTION THAT THE JUPITER BRANCH LIBRARY IS ALSO ANNOUNCING THE LAUNCH OF THE SEED LIBRARY SEPTEMBER, IT'S THE FIRST ONE IN PALM BEACH COUNTY.
A RESPIRATORY AND EXCHANGE SYSTEM FOR FRUIT VEGGIES, AND HERB, AND FLOWER SEEDS.
YOU CAN GET FREE SEEDS, FOR YOUR GARDEN WITH INFORMATION ABOUT GROWING PLANTS IN OUR CLIMATE STARTING IN SEPTEMBER.
THE SEED LIBRARY'S ULTIMATE GOAL IS TO PROMOTE SUSTAINABILITY, SELF-SUFFICIENCY, FOOD SECURITY, AND INTERPERSONAL EXCHANGE.
ALSO, LAST NIGHT THERE WAS AN EXCELLENT PRESENTATION ON THE TOWN-WIDE SUSTAINABILITY PLAN FOR THE REFINING AND MISSION FOR THE ENVIRONMENTAL TASK FORCE, SO I'M LOOKING FORWARD TO WORKING WITH THEM ON SOME ITEMS. ALL GOOD NEWS, YOU KNEW I HAD TO ASK FOR SOMETHING.
[00:50:01]
I WOULD LIKE YOU TO PLEASE CONSIDER STRENGTHENING, AND I'VE ASKED FOR THIS BEFORE, STRENGTHENING AND EXPANDING THE JUPITER PURE PLASTIC USE REDUCTION ENCOURAGEMENT PROGRAM.ENCOURAGING JUST DOESN'T SEEM TO BE ENOUGH.
WE NEED AN ORDINANCE, I HAVE PROVIDED TO QUEST US, WHICH IS ABOUT AS SIMPLE AND MINIMAL AS THERE CAN BE, ABOUT OUTLAWING BALLOONS, OR MAYBE LIKE THE ORDINANCE FROM BOCA RATON.
THERE ARE OTHER ORDINANCES FROM HOLLYWOOD, YOU NAMED BROWARD, YOU NEED SOME OTHER EXAMPLES, I CAN CERTAINLY GET THOSE TO YOU.
I KNOW ALSO FROM LAST NIGHT YOU'RE CONSIDERING ARTIFICIAL TURF, AND HOW THAT AFFECTS ZONING AND HOW YOU'RE GOING TO DO THAT.
I KNOW THERE'S A PRESENTATION.
I DO NOT KNOW IF YOU'VE SEEN IT YET, IT WAS LISTING PLUSES AND MINUSES, AND A MINUS THAT I NOTICED THAT WAS NOT THERE, WAS THAT THIS PRODUCT CANNOT BE RECYCLED.
I KNOW FROM PICKING UP TRASH THAT OFTEN I'M PICKING UP PLASTIC LUMBER OUT OF THE RIVER SYSTEM BECAUSE WHEN THEY MAKE THE DOCKS, THEY JUST CUT THE ENDS OFF AND IT FALLS IN THE WATER, AND IT GOES AROUND UP AND DOWN, IN AND OUT WITH THE TIDE, UNTIL SOMEONE PICKS IT UP OR IT GOES TO THE OCEAN.
THE SAME WILL HAPPEN FOR THE INSTALLATION OF ARTIFICIAL TURF, PROBABLY AROUND ALONG OUR WATERWAYS.
EVEN IF IT'S IN OUR STREETS, AS YOU KNOW, ALL OF OUR STORM SEWERS BASICALLY GO TO THE RIVER OR THE INTERCOSTAL WHICH GOES TO THE OCEAN.
[NOISE] THANK YOU VERY MUCH FOR YOUR TIME, IF YOU'VE GOT ANY QUESTIONS ON PLASTICS, LET ME KNOW.
I AM A RESIDENT OF THE FARMS 1709726 [INAUDIBLE] FIRST AND FOREMOST, I REPRESENT THE RESIDENTS HERE AND I WANT TO THANK YOU FOR ALL THAT YOU'RE DOING.
I ALSO SERVE ON THE ARK COMMITTEE FOR THE TOWN OF JUPITER.
I WOULD LIKE TO SAY THANK YOU FOR [INAUDIBLE] AND NEIGHBORHOOD SERVICES FOR BEING OUR LIAISON AND FOR WORKING SO DILIGENTLY TO SUPPORT US IN OUR EFFORTS.
THE RESOLUTION WHICH CREATES US, ALLOWS US TO SHOWCASE IN ART GALLERY TYPE OF WAY, THE ARTS OF OUR RESIDENTS HERE IN THE MUNICIPAL BUILDINGS AND ALSO HARBOR SIDE.
WE INTEND TO CONTINUE THAT EFFORT AND TO BE FISCALLY RESPONSIBLE IN DOING SO.
WE ALSO ARE HOPEFUL THAT YOU WILL SUPPORT ART IN PUBLIC PLACES AND IF POSSIBLE, PILOT PROJECT FOR WRAPPING UTILITY BOXES AS SEEN IN MANY OF OUR NEIGHBORING TOWNS AND THAT YOU MIGHT CONSIDER AN INCENTIVE FOR DEVELOPERS TO INCLUDE ART INSTALLATIONS AND INCREASE THE PROMOTION OF ARTS AND CULTURE IN OUR TOWN.
I ALSO WANT TO JUST TAP INTO WHAT ADAM MENTIONED TONIGHT.
ARTS AND CULTURE INCLUDES YOUTH SPORTS AND WITHOUT IT HERE MANY OF OUR YOUTH WOULD HAVE NOWHERE TO GO.
WE WOULD SEE A LOT MORE OF THEM CHALLENGED AND AT-RISK AND SO I DO ASK YOU TO BET ON YOUR PRIORITY LIST. THANK YOU VERY MUCH.
>> I MOVE ON TO MEETING MINUTES.
[3. July 19, 2022 Town Council Meeting Minutes.]
WE HAVE THE MINUTES BEFORE US FOR THE JULY 19TH TOWN COUNCIL MEETING.WE ALSO HAVE ON THE DAIS SOME REVISIONS.
ANY ADDITIONAL COMMENTS? I'M SEEING NONE, CAN I HAVE A MOTION?
>> MOTION AND THE SECOND, ALL IN FAVOR SIGNIFY BY SAYING AYE.
MOVING ON TO THE CONSENT AGENDA.
[CONSENT AGENDA]
THESE ARE ITEMS NUMBER 4 THROUGH 12 ON THE AGENDA.DOES ANYBODY FROM THE PUBLIC WANT TO PULL A CONSENT AGENDA ITEM?
CAN I HAVE A MOTION ON THE CONSENT AGENDA?
>> OH, MOTION TO APPROVE CONSENT.
ALL THOSE IN FAVOR SIGNIFY BY SAYING AYE.
>> AYE. MOTION CARRIES UNANIMOUSLY.
MOVING ON TO THE REGULAR AGENDA.
[13. Resolution 52-22, Authorizing a 7.5% increase in Water rates in accordance with the Town Code and the recommendations of the Town’s Utility Financial Consultants to reflect industry-wide cost changes and ensure adequate funding for the renewal and replacement of utility assets.]
PUBLIC BUSINESS, RESOLUTION 52-22.>> GOOD EVENING. DAVID BROWN, DIRECTOR UTILITIES WITH THE TOWN.
THE FIRST ITEM THAT WE HAVE FOR YOU THIS EVENING IS A CONSIDERATION OF
[00:55:01]
AUTHORIZING A 7.5 PERCENT INCREASE IN WATER RATES.SINCE 1991, THE TOWN CODE HAS PROVIDED FOR WATER RATES TO BE AMENDED ANNUALLY IN ACCORDANCE WITH THE US DEPARTMENT OF LABOR'S WATER MAINTENANCE INDEX.
INDEXING OF WATER RATES IS CONSIDERED A FINANCIAL BEST MANAGEMENT PRACTICE, INTENDED TO MAINTAIN RATES CONSISTENT WITH THE CLUSTER SERVICE AMONGST MANY OTHER BENEFITS, INCLUDING ENSURING SAFE AND RELIABLE SERVICE, LONG TERM FINANCIAL STABILITY, REDUCED FINANCIAL RISK EXPOSURE, SUSTAINABILITY OF THE FINANCIAL PLAN INCLUDING RENEWAL AND REPLACEMENT OF AGING ASSETS AND PRESERVATION OF THE SYSTEMS FAVORABLE CREDIT RATING.
AS PART OF THE 2022 UTILITY MASTER PLAN UPDATE, THE UTILITIES FINANCIAL CONSULTANT RECOMMENDED THAT IN THE FISCAL YEAR 2023, INDEXING OF THREE PERCENT BE APPLIED AS WELL AS AN ADDITIONAL WATER RATE INCREASE OF 4.5 PERCENT TO ADDRESS THE EXTRAORDINARY INFLATION BEING ENDURED.
IF APPROVED, THE NET CHANGE IN OUR AVERAGE RESIDENTIAL WATER BILL WOULD BE TWO DOLLARS AND 79 CENTS PER MONTH.
OUR AVERAGE BILL IS BASED UPON A CONSUMPTION RATE OF ABOUT 10,000 GALLONS PER MONTH WOULD INCREASE FROM $37.19-$39.98.
IF IMPLEMENTED, JUPITER'S WATER RATES REMAIN ONE OF THE LOWEST IN THE REGION OR THE TRI-COUNTY AREA, SOME 22 PERCENT BELOW THE REGIONAL AVERAGE.
WITH THAT, STAFF RECOMMENDS ACCEPTANCE OF RESOLUTION 52-22, INCREASING WATER RATES BY 7.5 PERCENT EFFECTIVE OCTOBER 1ST OF THIS YEAR FOR FISCAL YEAR 2023.
>> YOU WANT QUESTIONS OR COMMENTS?
>> I DON'T REALLY HAVE ANY QUESTIONS.
WE'VE GONE OVER THIS QUITE A BIT.
MY VIEW REALLY HASN'T CHANGED FROM THE LAST TIME WE DISCUSSED THIS.
I THINK IT'S IMPORTANT TO GO BACK TO THE REGULAR INDEXING AND THEN TO MAKE UP FOR THE INFLATIONARY IMPACTS, SO THAT THE UTILITY CAN GO BACK TO BEING ON A REGULAR PROGRAM, REGULAR FOOTING, THERE WERE A NUMBER OF BIG PROJECTS THAT NEED TO BE DONE.
THAT'S MY POSITION BEFORE AND I STILL HAVE THE SAME VIEW.
>> I WOULD AGREE. I THINK I CAME UP IN FAVOR WITH THE 7.5 PERCENT.
HAD DISCUSSIONS WITH STAFF, DID SOME FURTHER READING ON IT.
IF STAFF RECOMMENDED 4.5 I WOULD HAVE BEEN OKAY WITH THAT, BUT I'M GOING TO STAY WITH THE 7.5 BECAUSE WITH INFLATION WHICH IS IN YOUR DEPARTMENT HAS BEEN HAMMERED IN THE LAST YEAR OR SO WITH INFLATION.
WE JUST DON'T KNOW WHAT'S GOING TO GO, SO I'LL STICK WITH THE 7.5.
>> I AGREE. I SPOKE WITH STAFF AGAIN AFTER SOME OF THE COMMENTS BROUGHT AT THE LAST MEETING, WHICH I'M GRATEFUL FOR AND JUST THE MORE DUE DILIGENCE, THE BETTER.
EVEN LOOKING AT THE CONSENT AGENDA THAT I KNOW WE APPROVED TONIGHT, LOOKING AT THOSE CHEMICAL COSTS.
THERE IS A CHART IN THERE INCLUDED IN EACH OF THE SUMMARIES.
AGAIN, AS IN POLICY, I SUPPORT INDEXING AND THANK YOU SO MUCH.
>> MAYOR, I HAVE A PUBLIC COMMENT.
EVENING. CRAIG MAURY, 230 BLOCK AISLE LANE IN JUPITER.
I BELIEVE DAVID SKIPPED OVER ONE OF THE BEST REASONS FOR THE RATE CHANGE.
THAT'S THE THIRD BULLET UNDER THE EXECUTIVE SUMMARY, REDUCING THE POTENTIAL FOR FUTURE LARGE ONE TIME RATE INCREASES.
WE ADDRESSED THIS 25 YEARS AGO IN KEY LARGO.
WAY BACK WHEN, BUT SIMILAR ISSUE.
IT WAS FOR THE UPPER KEYS SAILING CLUB.
WE AGREED AT THE TIME THAT UNLESS THE MAJORITY OF THE MEMBERSHIP OF CLUB AGREED, WE WOULD INDEX OUR MEMBERSHIP EVERY YEAR.
ABOUT SEVEN YEARS LATER WE GOT HIT WITH A VERY LARGE ONETIME INCREASE IN OUR COSTS AND WE DID NOT HAVE TO RAISE OUR MEMBERSHIP RATES SIMPLY BECAUSE WE HAD DONE THAT.
I WAS A LITTLE DISAPPOINTED TO LEARN THAT THE COUNCIL HAD DECIDED NOT TO INCREASE RATES FOR SEVERAL YEARS, SO I VIEW THIS AS CATCH UP, AND I'M FULLY IN SUPPORT OF A 7.5 PERCENT INCREASE.
FOR CONTEXT, CONSIDER WHAT WE DID A YEAR AGO FOR OUR WASTE COLLECTION COST.
MINE WAS A 62 PERCENT INCREASE.
I DON'T THINK FOUR AND HALF OR SEVEN AND HALF IS WORTH ARGUING ABOUT.
[01:00:01]
I AM FULLY IN FAVOR OF A SEVEN AND HALF PERCENT INCREASE. THANK YOU.>>BACK TO THE COUNCIL CAN HAVE A MOTION.
>> THERE ARE SOME APPROVE RESOLUTION WITH 5222.
>> MOTION IN A SECOND I WON'T BE SUPPORTING IT.
I CONSIDERED A UTILITY REHIRED CONSULTANTS 7.5% INCREASE TO BE ARBITRARY AND CAPRICIOUS.
THERE'S A MOTION AND A SECOND.
ALL IN FAVOR SIGNIFY BY SAYING HI.
>> THE MOTION CARRIES 3-1 WITH COURAGE.
GOOD DISSENTING. RESOLUTION, ITEM NUMBER 14, RESOLUTION 5122.
[14. Resolution 51-22, Authorizing a 7.0% increase in Stormwater Utility fees in accordance with the recommendations of the Town’s Utility Financial Consultants to reflect industrywide cost changes and ensure adequate funding for the system’s efforts to minimize flooding risk while enhancing runoff water quality to the Loxahatchee River effective October 1, 2022. ]
>> YES. OUR NEXT ITEM IS RESOLUTION NUMBER 5122, WHICH WOULD BE AUTHORIZING A SEVEN PERCENT INCREASE IN STORMWATER UTILITY FEES SIMILAR TO THE WATER UTILITY.
BUT SINCE 1996, TOWN CODE IS ALSO PROVIDED FOR STORMWATER FEES TO BE AMENDED ANNUALLY IN ACCORDANCE WITH THE US DEPARTMENT OF LABOR'S CPI OR CONSUMER PRICE INDEX.
THE ANNUAL PERCENTAGE CHANGE IN THE CPI DURING 2021 WAS SEVEN PERCENT.
WHEN APPLIED TO THE TOWNS RESIDENTIAL UTILITY STORMWATER FEE, THE NET CHANGE WOULD BE ￠43 PER MONTH.
THE TOWN'S STORMWATER FEE WOULD THEN INCREASE IF APPROVED FROM $6.17 TO $6.60 PER MONTH.
IF APPROVED, JUPITER STORMWATER RATE WILL REMAIN 15 PERCENT BELOW THE AVERAGE CHARGE BY OTHER LOCAL UTILITIES.
STAFF RECOMMENDS ACCEPTANCE OF RESOLUTION 5122, INCREASING STORMWATER UTILITY FEES BY SEVEN PERCENT EFFECTIVE OCTOBER FIRST OF 22.
>> ANY QUESTIONS FROM THE COUNCIL? ANY PUBLIC COMMENTS?
>> NO COMMENTS. BACK TO COUNCIL.
>> I MEAN, I SUPPORT THE PROPOSAL AS I HAD BEFORE WHEN WE LOOKED AT THE STORMWATER DRAFT MASTER PLAN.
AGAIN, I CONSIDER THE UTILITY RATE HIKE CONSULTANTS SEVEN PERCENT INCREASE TO BE ARBITRARY AND CAPRICIOUS.
THERE'S A MOTION AND A SECOND ON THE FLOOR.
ALL IN FAVOR SIGNIFY BY SAYING HI.
>> NAY MOTION CARRIES 3-1 WITH MAYOR KRESGE DISSENTING.
THAT'S IT. ON THE AGENDA AND MOVE INTO REPORTS, ANTONY.
[TOWN ATTORNEY]
>> TWO REPORTS. ONE, JUST TO REMIND YOU ALL WE JUST SET OR YOU JUST SET THE ATTORNEY-CLIENT SESSION ON HERBICIDE FOR AUGUST 23 AT 07:00 PM.
BECAUSE THE LAWSUIT INVOLVES BOTH THE CRA AND THE COUNCIL, WE HAVE NOTICED THAT FOR BOTH AGENCIES.
YOU WILL BE ABLE TO DISCUSS IN THAT SESSION BOTH OF THE CLAIMS THAT ARE SET FORTH IN THE COMPLAINT REGARDING THOSE AGENCIES.
SECOND, JUST TO NOTE, MR. MAGNETISM FROM JTA COMMENTS, THERE ARE SOME LARGER ISSUES AT PLAY THERE NOT THE LEAST OF WHICH WAS THE TEN WAS SUED ALONG WITH THE JTAA OVER THAT AGREEMENT THAT HE'S REFERRED TO AND THAT LAWSUIT REMAINS PENDING.
WE HAVE HAD IN THE PAST ATTORNEY-CLIENT SESSIONS TO DISCUSS THAT.
LAWSUITS NOT GOING ANYWHERE FAST THAT BUT JUST BE AWARE THERE ARE ISSUES WITH RESPECT TO THE ISSUES HE BROUGHT TO YOU THAT ARE LARGER THAT CANNOT BE SIMPLIFIED BY JUST ENTERING INTO ANOTHER AGREEMENT OR ENTERING INTO INTERLOCAL AGREEMENT. THAT'S IT THANK YOU, MA'AM.
[TOWN MANAGER]
>> THANK YOU, MAYOR. JUST A COUPLE OF THINGS FOR ME.
FIRST OF ALL, I WANT TO THANK AND CONGRATULATE STAFF FOR THE JOB CONNECT.
JUST A REMINDER, OUR STAFF, SEAN, AND THE TEAM OVER THERE AND EVERYBODY INVOLVED, HAS LAUNCHED TWO MAJOR APPS WITHIN A THREE-MONTH PERIOD.
THAT'S A PRETTY SIGNIFICANT LEFT.
I KNOW THEY'VE BEEN WORKING DILIGENTLY ON IT, AND I'M EXTREMELY PROUD OF THEM FOR THAT.
I JUST WANTED TO PUBLICLY ACKNOWLEDGE THEIR WORK.
THEN I ALSO WANTED TO CONGRATULATE OUR FIRST-CLASS OF LEADERSHIP JUPITER, AS WE CONTINUE TO BUILD OUR FUTURE FOR OUR EMPLOYEES AND THE FUTURE FOR THE TOWN.
WE HAD 21 STAFF MEMBERS IN THE CLASS AND GOT REALLY GOOD REVIEWS ON THE CLASS.
WE'LL BE MOVING FORWARD NOW WITH OUR NEXT STEPS.
[01:05:01]
PRETTY EXCITED ABOUT THAT AS WELL.REMINDER THAT THE CONNECT WITH COUNCIL OPEN HOUSES SCHEDULED FOR WEDNESDAY, AUGUST 24TH.
WE SAW THAT IN THE PAST AND REPORT THIS PAST WEEK AND BE HELD AT THE COMMUNITY CENTER FROM SIX TO EIGHT.
THE EVENT IS GOING TO ALLOW RESIDENTS TO INTERACT WITH MEMBERS OF TOWN COUNCIL, DISCUSS ANY ISSUES THE PUBLIC MAY WISH TO DISCUSS.
ADDITIONALLY, COMMUNITY RELATIONS HAS SECURED COMMITMENTS FROM BRIGHT LINE, WHICH COUNTY SCHOOL DISTRICT WASTE-MANAGEMENT US ONE BRIDGE CONSTRUCTION TEAM.
INTERNALLY, THE FINANCE DEPARTMENT WE PRESENT TO DISCUSS THE PROPOSED FY 2023 BUDGET AND P&Z AND ENGINEERING AND TALK ABOUT CURRENT PROJECTS IN JUPITER AND WITHIN THE BUSINESS COMMUNITY.
INTERESTINGLY, RECEIVED A LETTER FROM THE FLORIDA DEPARTMENT OF TRANSPORTATION WHO ARE SUPPOSED TO BE AT THIS EVENT AND THEY HAVE SCHEDULED REGARDING THE STATE ROADS 706 INDIAN TOWN ROAD FROM FLORIDA TURNPIKE TO CENTRAL BOULEVARD PROJECT UPDATE.
THEY'RE DOING A VIRTUAL ON AUGUST 23RD, AN IN-PERSON ON AUGUST 24TH AT THE SAME TIME WE'RE DOING OURS.
WE'RE GOING TO BE REACHING OUT TO THEM AND SEE IF THEY CAN MAKE SOME ADJUSTMENTS ON THAT AS WELL.
THOSE ARE JUST SOME OF THE UPDATES THAT I HAVE FOR YOU.
THAT'S MY POINT. MAYOR, THANK YOU.
>> I WAS ON THE 24TH IN-PERSON DOES START AT FIVE.
>> THERE'S AT LEAST SOME OPPORTUNITY FOR COUNCIL TO ATTEND.
>> WE'RE CONTACTING THEM TO SEE IF THERE'S ANY FLEXIBILITY IN THAT.
>> BECAUSE I KNOW IT'S A VERY IMPORTANT ISSUE FOR THE COUNCIL.
>> THAT'S AT THE JUPITER LIBRARY RIGHT ACROSS THE STREET.
[TOWN COUNCIL – LIAISON REPORTS AND COMMENTS]
>> I JUST LAST MONTH WE HAD THE FIRST ENVIRONMENTAL TASK FORCE MEETING UNDER THE NEW CHARTER.
I JUST WANTED TO THANK DAVID BROWN FOR ALL OF HIS HARD WORK AND EXCELLENT PRESENTATIONS BY STEPH [INAUDIBLE] IS BARRACK CRUZ.
I THINK THE TASK FORCE MEMBERS WHO ARE VERY ENTHUSIASTIC ABOUT THE NEW DIRECTION, AND I THINK THERE WILL BE SOME GOOD PROJECTS COMING FORWARD.
I JUST WANTED TO REPORT THAT. I WAS VERY PLEASED ABOUT THAT.
I THINK THE TASK FORCE WILL BE COMING FORWARD WITH SOME GOOD THINGS IN THE FUTURE. NEXT MAYOR.
>> I JUST WANTED TO CONGRATULATE STUFF AGAIN FOR THE APP TO APPS AND THREE MONTHS IS A LOT OF WORK, HEAVY LIFTING.
GRATEFUL ALSO JUST FOR HOW CONVENIENT IT IS FOR RESIDENTS AND WHAT THIS WILL MEAN FOR RESIDENTS GOING FORWARD, WE NOW HAVE ON OFFER A DIGITAL ONE-STOP-SHOP FOR ANY QUESTION, ANYWHERE, ANYTIME AND IN-PERSON NOW, A ONE-STOP SHOP WITH COUNCIL, BUT ALSO WITH A NUMBER OF PARTNERS WHO CAN ANSWER QUESTIONS FOR RESIDENTS AS WELL.
I HOPE TO SEE FOR ANYONE WATCHING, I HOPE TO SEE YOU THERE. THANKS.
>> I JUST WANTED TO TOUCH ON THE ISSUE WITH THE USE OF SCHOOL DISTRICT FACILITIES.
I'D ASK STAFF TO AT LEAST GET BACK WITH ADAM, MEGAN, TO LET HIM KNOW THAT WE DID HERE.
WE DIDN'T HAVE ANY DISCUSSION ABOUT IT BECAUSE OF THE COMMENTS THAT MR. BAIRD MENTIONED.
I DON'T KNOW HOW WE DO ANYTHING ON THAT, BUT WE DID HEAR HIM.
I FEEL LIKE HAVING ADVOCATED AND OUR PLAYER REC DIRECTOR HAD GOTTEN THIS SHARED USE AGREEMENT WITH THE SCHOOL DISTRICT MANY YEARS AGO SO THAT WE COULD BENEFIT FROM INDOOR FACILITIES THAT WOULD OTHERWISE NOT BE LEVERAGED AND USED.
WE DO A LOT FOR THE SCHOOL DISTRICT.
I FEEL LIKE JUPITER RESONANCE ARE NOW NOT GETTING THE VALUE THAT WE SHOWED FROM THE SCHOOL DISTRICT.
I DON'T KNOW WHAT THE SOLUTION IS, BUT TO THE DEGREE, YOU'RE INDOOR FACILITIES HAS ALWAYS BEEN AN ISSUE PEOPLE TALK ABOUT.
JUST REALIZE WHAT WE JUST HEARD.
I DON'T KNOW THAT WE HAVE ANY SOLUTION WITH THE LEGAL CHALLENGES, BUT NONETHELESS, WE SHOULD ALL BE PONDERING ABOUT THEM.
IF ANYBODY COMES UP WITH ANY UNIQUE THOUGHT, TALKED TO TOM ABOUT IT, AND MR. BARRETT ABOUT IT, BUT IT'S A CHAIN.
I GUESS ONE OPTION IS JUST TALKED TO THE SCHOOL DISTRICT TO SEE IF THEY HAVE ANY ROOM FOR CHANGING WHERE THEY COULD AGREE DIRECT.
I WANT TO TRY TO MAKE A HABIT AND HAD BEEN MAKING HABIT THAT WHEN SOMEONE COMES HERE, THAT THEY LEAVE HERE FEELING LIKE THEY WERE LISTENED TO.
WE REALLY COULDN'T COMMENT FOR THE REASON.
MR. BARRETT SAID, I'M SORRY, I THINK ALL OF US ARE BOTHERED BY IT, BUT WE DON'T KNOW WHAT WE CAN DO ABOUT IT.
[01:10:01]
IF I'M SPEAKING FOR EVERYBODY.>> I WAS STANDING MEETING WITH MR. BARRETT AND THEN WE'LL TALK ABOUT IT THIS WEEK'S MEETING AND SEE IF WE CAN MAKE SOME RECOMMENDATIONS.
THE TIME IS NOW 8:10 AND WE'RE JOINED THE MEETING. THANK YOU.
* This transcript was compiled from uncorrected Closed Captioning.